Returns & Exchanges

At ORTC Clothing Co, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn and unwashed items with original tags attached. Whether you need a different size or a full refund, our streamlined process ensures a hassle-free experience for our community.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Choose Refund or Exchange

  Select whether you would like a direct exchange for a different size, a store credit with a bonus value, or a refund to your original payment method.

• 3.
  Pack and Label

  Securely package your items in their original packaging and print the prepaid shipping label provided through our portal.

• 4.
  Drop Off and Track

  Drop your package at any authorized shipping location and keep your tracking number handy while we process your return at our warehouse.